Located on the shores of Lake Beedelup and surrounded by the majestic karri forests of Western Australia's South West, RAC Karri Valley Resort is a unique nature-based destination just 25 minutes from Pemberton and 3.5 hours from Perth.
Offering lakeside accommodation, chalets, glamping tents, a café and restaurant, the resort welcomes thousands of guests each year.
We are seeking an Assistant Resort Manager to join our team on a full-time basis and support the operational success of the resort while delivering exceptional guest experiences.
Ideal for an experienced hospitality leader looking to further their career in a unique regional setting, this is a live-in role, with in office accommodation provided as part of the employment package.
Due to participation in the after-hours phone roster and emergency call-outs, the successful candidate will be required to reside on-site.
Join our close-knit team and help create memorable experiences for RAC members and guests in one of Western Australia's most beautiful destinations.
What will you be doing?
Supporting the Resort Manager, you will help oversee the day-to-day operations,



financial performance and team leadership of RAC Karri Valley Resort, ensuring the delivery of exceptional accommodation, food and beverage services, and guest experiences.
Your day-to-day impact Assist the Resort Manager in driving operational performance across all areas of the resort.
Provide leadership and support to department managers to achieve strong business outcomes.
Deliver exceptional customer service and memorable guest experiences.
Manage guest feedback and resolve escalated issues.
Recruit, develop and mentor team members while fostering a positive workplace culture.
Manage labour, staffing and resource allocation in line with operational needs.
Support budgeting, forecasting, procurement, cost control and revenue optimisation.
Monitor financial performance and identify opportunities to improve profitability.
Champion a strong safety and compliance culture.
Build relationships with local councils, tourism bodies, emergency services and community stakeholders.
Represent RAC Parks

📌 Assistant Resort Manager (Australia)
🏢 Rac Wa
📍 Australia