About BYD BYD is a high-tech company devoted to technological innovations for a better life.
BYD is dedicated to providing zero-emission energy solutions.
As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles.
Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an cutting-edge user experience.
About the Role The Aftersales Training Manager is responsible for the development, implementation, and continuous improvement of Aftersales technical and non-technical training programs across the BYD and Denza dealer network.
This role ensures dealership personnel possess the skills, knowledge, and capability required to deliver exceptional customer service, accurate diagnostics, efficient repairs, and compliance with OEM standards.
The position plays a critical role in supporting network growth, new model launches, electrification technologies, and achieving customer satisfaction objectives.
Key Responsibilities 1) Training Strategy

📌 Aftersales Training Manager (Melbourne)
🏢 BYD Australia
📍 Melbourne