Administration Assistant (Food & Beverage)
The Star Brisbane is seeking a professional, organised and service-focused Administration Assistant to join our Food & Beverage and Events team.
About the Role
In this varied role, you'll be the information hub for our department, responding to guest enquiries across all areas of our business, with a strong focus on our food and beverage outlets.
You'll assist with dining reservations, support small functions, attend venue marketing and activation meetings, and keep our team running smoothly through great administration, communication and onboarding support.
Reporting to the General Manager Food & Beverage and Events, you'll work closely with venue leaders, stakeholders and guests.
If you love hospitality, have a professional phone and email manner, and thrive in a fast-paced, dynamic environment, we'd love to hear from you.
About The Star Brisbane
The Star Brisbane is a world-class entertainment and hospitality destination in the heart of the Queen's Wharf Brisbane precinct.
With a luxury hotel, premium restaurants, vibrant bars, and exciting entertainment offerings, we're redefining guest experiences in Brisbane.
Join a team that is passionate about creating memorable moments for our guests while building rewarding careers for our people.
Enjoy Exceptional Perks & Benefits
Complimentary buffet meal on every shift
Uniform laundered and ready for you daily on property
Discounted parking available in the city
Up to 30% discount across award-winning restaurants and accommodation
Career development, training, and courses through The Star Academy
Lifestyle discounts including gym memberships, retail offers and laundry services
An organisation that values diversity, teamwork and bringing your best self to work
What You'll Be Doing
Responding to guest and stakeholder enquiries and assisting with dining reservations and small functions
Attending venue marketing and activation meetings and supporting stakeholders
Providing general administrative support,



including correspondence, filing, call screening, minuting meetings and reception duties
Coordinating new hires and onboarding of recent team members
Assisting with team member transfers, terminations and payroll queries
Managing departmental communications through email and heart-of-house boards
Managing the end-to-end purchasing, payments and invoicing process, including issuing invoices and balancing accounts
Collating reports and performance metrics for management
Maintaining accurate and confidential records, and keeping the office space tidy and stocked
Delivering exceptional client and guest service at every touchpoint
Let's Talk About You
You will bring:
A professional phone manner and email etiquette
Excellent interpersonal, verbal and written communication skills
Robust time-management skills in a high-pressure environment
A customer-focused, service-oriented and professional attitude
Proficiency in Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams)
The ability to work independently and as part of a team
Strong knowledge of food & beverage products, trends and industry practices
Flexible availability to suit the needs of the business, especially during peak periods
A genuine hospitality career focus and the ambition to grow with a dynamic department
Business Administration tertiary qualification and prior knowledge of Opera are advantageous but not essential.
Our Culture
At The Star Brisbane, we're committed to creating a diverse, equitable, and inclusive workplace where everyone feels they belong.
Our values of Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care guide everything we do.
We welcome people from all backgrounds and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a Platinum Employer by the Australian Workplace Equality Index.
Ready to Join Us?
If you're ready to be the go-to person for a busy and exciting Food & Beverage team while building your career at one of Brisbane's most exciting destinations, we'd love to hear from you.
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📌 F&B Administration Assisant (Brisbane)
🏢 The Star Ent Group
📍 Brisbane