Community Development Office | Whole School
We are seeking an enthusiastic and customer focussedEnrolments Officer
One year contract; leave your mark in shaping theexperience of future CGS families
Contribute directly to the School's enrolment growth andretention strategy
About the Role
The Enrolments Officer plays a key role in supporting theSchool's enrolment growth and retention objectives throughproactive relationship management, accurate data management andeffective pipeline coordination.
This role contributes to the School's enrolment growth bysupporting the effective management of the prospective familyjourney, maintaining accurate enrolments data and fosteringpositive relationships with future members of the School community.This role also supports the Head of Enrolments to facilitate theseamless operation of the Enrolments process.
The Enrolments team is customer facing and the first point ofcontact for the community in person, by phone or by email.
Thisposition is well suited to someone that flourishes in a dynamic andfast paced environment, supporting others to make certain thatoperations run smoothly and efficiently to meet demandingdeadlines.
About You
You are a dedicated and service-oriented professional who takespride in delivering an exceptional experience for families.
Youthrive in a fast-paced, customer-facing environment and bring bothwarmth and precision to your work.
You will demonstrate:
Proven experience delivering high-level customer service,ideally in a professional or education setting, with theability to build rapport and foster positive relationships




The ability and experience to take ownership, anticipateneeds, and ensure that every interaction reflects the valuesand standards of Canberra Grammar School
Exceptional written, verbal and interpersonal communicationskills, with confidence engaging with a wide range ofstakeholders
The ability to analyse, prioritise and manage competingtasks effectively, while maintaining composure under pressureand meeting demanding deadlines
Strong data entry capability with a high level of accuracyand attention to detail
Well developed administrative skills and confidence workingwith databases and digital systems (experience with Synergeticor similar student management systems is highly desirable)
A proactive and collaborative approach, working effectivelywith colleagues across the School to ensure seamlessoperations
A professional presentation and a genuine commitment tosupporting the School's enrolment growth and communityengagement objectives
Availabilty to travel on weekends from time to time
All team members at CGS are required to have:
Excellent technological literacy across a range ofapplications
A valid ACT Working with Vulnerable People Card
A current National Police Check




Full working rights within Australia
Benefits for you
As a CGS team member, you have access to a range of additionalbenefits, including:
A highly competitive salary
Staff awards program and generous professional developmentfunding
Attractive salary packaging arrangements
Complimentary daily barista-made coffee
Delicious daily morning tea and discounted lunches
Access to the onsite health clinic and annual influenzavaccinations
24/7 access to our Employee Assistance Program
School fee concessions (for permanent team members)
Onsite parking
Working at CGS
We aim to provide a vibrant and rewarding workplace thatshowcases your skills with a solid commitment to your professionallearning.
Working at Canberra Grammar School you will join acommunity committed to delivering the highest standard ofeducation, inspiring students to achieve personal excellence withina warm and inclusive environment.
We are continuously growing our CGS community with people whoare passionate and energetic in their profession and who placestudent learning and well-being at the forefront of all theydo.
CGS is proud to be a School that takes child protection veryseriously.
All candidates for roles at Canberra Grammar School aresubject to screening and assessment against child safety standardsas part of our thorough recruitment process.
An early application is advised as we reserve the right to closethe vacancy early if sufficient suitable applications arereceived.
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📌 Enrolments Officer (Canberra)
🏢 Canberra Grammar School
📍 Canberra