Overview In this role, you will drive a seamless customer experience across Microsoft by connecting the right technical, industry, account and delivery resources, removing blockers and accelerating outcomes.
You will deliver solutions using proven Microsoft architectures, methodologies and patterns, with particular focus on security, operational resilience, governance and regulatory expectations.
You will proactively identify opportunities to accelerate Consumption, Usage and Unified expansion, moving from reactive support to proactive identification of customer opportunities and risks.
You will maintain strong operational discipline across sales stages and tools of record, ensuring opportunities, commitments, blockers and outcomes are visible and actively managed.
You will contribute to and lead virtual teams, bringing together your knowledge of Microsoft architecture, the FSI industry and the competitive landscape.




You will identify repeatable patterns and capability gaps that can be solved once and scaled across FSI customers, accelerating customer value and Microsoft's impact across the industry.
Responsibilities You will drive measurable customer outcomes by proactively identifying and accelerating opportunities across Consumption, Usage and Unified, while maintaining strong operational discipline across Microsoft's Customer Engagement Model.
You will anticipate and remove business and technical blockers, manage risk and guide customers toward secure, resilient, AI-enabled and well-architected solutions that accelerate deployment, operational readiness, adoption and value realization.
You will work across Microsoft, partners and customer teams to translate business priorities into explicit technical outcomes, challenging existing approaches where appropriate and ensuring engagements deliver long-term customer value.
FSI Customer

📌 Cloud Solution Architect (Financial Services) (Sydney)
🏢 Microsoft
📍 Sydney