About the Company
Pulse Anaesthetics provides specialised anaesthetic services focusing on safety, precision, and patient care. Housed in a stunning heritage building near the vibrant Hutt Street in Adelaide CBD, their team collaborates closely with hospitals and medical practitioners to ensure seamless anaesthesia management while upholding exceptional standards of care. As a benefits-driven organisation, Pulse Anaesthetics prioritises its employees, fostering a supportive workplace with exceptional staff practices.
About the Role
As the Client Service Officer (internally titled Client Services Administrator), you will be an administrative professional who provides exceptional customer service, expertise and passion for client care. This role offers you the opportunity to contribute to a high-performing, values-driven team, with benefits including professional growth opportunities, team-building events, and annual salary reviews.
Duties
Deliver exceptional customer service and support to clients and doctors
Manage administrative tasks, including scheduling and documentation
Communicate with patients, medical rooms, and third-party providers
Maintain accurate client records and ensure confidentiality
Assist with office management and team event coordination




Foster a positive team culture through collaboration
Ensure compliance with policies and high service standards
Skills & Experience
Proven experience in customer service and administration
Solid organisational and multitasking abilities
Excellent communication skills
Proficient in Microsoft Office and medical software
High attention to detail and confidentiality
Strong problem-solving skills and proactive mindset
Experience in healthcare or medical environments is a plus
Culture & Benefits
Wellbeing Program: Monthly activities during and after hours
Performance Bonuses: Annual reviews linked to rewards
Salary Reviews: Competitive annual salary adjustments
Recognition: Celebrate individual and team achievements
Team Events: Regular bonding activities and workshops
Emotional Intelligence: Bi-monthly development workshops
Annual Winery Day: Exclusive staff and doctor event
Birthday Perks: Celebrate your special day
Service Awards: Honour long-standing contributions
Fun Culture: Supportive, inclusive, and vibrant team spirit
Monthly Socials: End-of-month drinks with staff and doctor
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