AGL Energy is seeking a Collections Intelligence Lead at its Docklands, Melbourne campus. You will transform collections performance through analytics, BI, and data-driven strategy, uncovering insights to improve debt recovery, customer engagement and payment outcomes.
You will partner with Credit Risk, Customer Experience, Finance, and Technology to strengthen data foundations, reduce bad debt and optimise decisioning while balancing commercial and customer outcomes.
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📌 Senior Collections Intelligence Lead (Melbourne)
🏢 Agl Energy
📍 Melbourne
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