Arisit is anAustralian owned company with exclusive distribution of a range of appliance brands, ranging from laundry and cooking appliances to state-of-the-art electronics from around the world, including Europe, USAand Asia.
Join our Service Operations team and use your technical expertise to deliver reliable appliance repairs and outstanding service to customers across metropolitan and regional locations.
About the Role
In this field-based role, you will install, maintain, service, diagnose and repair domestic appliances at customer locations, while also assisting with workshop repairs when required. Equipment includes refrigerators, freezers, washing machines, dryers, dishwashers, ovens, cooktops, rangehoods and microwaves.
You Will
Diagnose faults and complete high-quality appliance repairs
Service and maintain products across in-warranty and out-of-warranty jobs
Test equipment to confirm safe operation and performance
Aim to complete repairs during the first customer visit wherever possible
Communicate clearly and professionally with customers
Manage scheduled jobs, workloads and travel routes efficiently
Complete accurate service reports within required timeframes
Record labour, parts used and work completed
Assess spare-parts requirements before attending customer appointments
Manage spare-parts stock held in the service vehicle




Maintain a clean, organised and safe working environment
Use appropriate personal protective equipment and follow safe work practices.
About You
You will be a customer-focused technician with robust diagnostic skills and the ability to work independently in a mobile service environment.
You will also have:
A trade qualification or certificate in Electrical, Electronics, Appliance Service, Refrigeration or a Mechanical trade
A Restricted Electrical Licence
A minimum of three years' experience diagnosing and repairing domestic appliances or similar equipment
Experience repairing electronic or mechanical devices
Previous field service, maintenance or technical support experience
Whitegoods repair experience, which is highly desirable
Strong fault-finding and diagnostic capabilities
The ability to read technical drawings, manuals and parts diagrams
Strong written and verbal communication skillsConfidence using email and CRM systems
Why Join Arisit?
Staff discounts on company products
Work with global appliance brands and diverse product categories.
Influence service strategy and customer experience outcomes.
Collaborative environment with exposure to product, compliance, and international stakeholders.
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📌 Field Service Technician (Melbourne)
🏢 Arisit
📍 Melbourne