Team Global Express in Melbourne Airport is seeking a Freight Investigator to join our Operations team. You will locate and investigate freight discrepancies, resolve customer enquiries, and ensure issues are addressed efficiently.
You will use Salesforce to track enquiries, collaborate with multiple depots, and contribute to process improvements to prevent recurring issues. The role requires robust communication and a proactive, customer-centric approach.
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📌 Freight Resolution Specialist (Melbourne)
🏢 Global Express
📍 Melbourne
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