Sales-focused role converting enquiries into enrolments
Fast-paced, high-performing Support Office team
Commission structure with solid earning potential
Little Zak's Academy
is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment.
Our staff are dedicated professionals who value the importance of maintaining an optimum level of care and education for all children. We select our staff based on knowledge and values, vision for children and learning, and commitment to families.
Due to continued growth, we are looking for a driven
Enrolments Specialist
to join our Support Office team in
Ryde
.
This is a full-time, office-based role, Monday to Friday.
We offer a collaborative Support Office environment, regular team events, and daily lunch in the office.
This is not a typical admin role. It is a sales-focused position where your ability to engage families, manage enquiries, and convert leads into enrolments directly impacts centre occupancy.
Strong sales experience is essential for this role.
What this role actually looks like
You will be responsible for managing inbound enquiries and guiding families through the enrolment process. Your focus will be on building relationships, understanding family needs, and converting interest into confirmed enrolments.
Manage a high volume of enquiries via phone and email
Build rapport with families and understand their needs
Follow up consistently to convert leads into enrolments
Handle objections confidently, including fees and availability




Manage your pipeline and keep accurate records in the CRM
Work closely with centres to support occupancy growth
Full-time hours - 9:00am - 5:30pm
Why people step into roles like this
Salary:
Competitive salary package + commission structure with strong earning potential
Up to 50% childcare discount
Wellbeing day
each year (available after 12 months of service)
$50 per month wellness allowance
$1,000 referral bonus
EAP (Sonder)
for confidential support
About youres
Experience in a sales, customer service, or enrolments-focused role
Confident communicator who can build trust quickly
Strong follow-up skills and a proactive approach
Comfortable working towards targets and KPIs
Organised and able to manage multiple enquiries at once
Experience in childcare or early learning is highly regarded, but not essential.
Little Zak's Child Safety Commitment
Little Zak's Academy is a Child Safe Organisation. We prioritise the safety, wellbeing, and rights of all children and maintain a strong culture of child safety across our services. As part of our commitment, we have a
rigorous recruitment and screening process
in place, including comprehensive reference checks, Police checks and child-safe employment checks.
By applying for a role with Little Zak's Academy, you acknowledge and agree to
undergo all required child safety checks
as part of our employment process.
We are an equal opportunity workplace where diversity is embraced. We foster a culture that supports inclusion and we encourage all qualified candidates to apply.
#J-*****-Ljbffr

📌 Enrolments Specialist (Sydney)
🏢 Little Zak's Academy
📍 Sydney