MetLife Australia is seeking experienced Case Managers to manage a portfolio of complex life insurance claims, primarily across Group with Retail valued. You will assess claims for policy alignment, while delivering empathetic support through the claims journey in a modernising workplace.
Responsibilities include end-to-end claims management, DA adherence, and collaboration with internal/external stakeholders to achieve customer outcomes—balancing compliance, efficiency and integrity.
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📌 Life Insurance Claims Case Manager - End-To-End & Digital (Melbourne)
🏢 MetLife
📍 Melbourne
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