Company culture
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since our inception in ****, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.
We are Mission First
– Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
We are Remote First
– we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
We are AI First
– we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale
We Live by Our Values
– we role model our values 100% of the time
We Expect High Performance
– we set a high standard and we're not satisfied with being average
This role
Full‐time position
Location: Anywhere in Australia
As an HR, IR and document control support officer you will provide essential HR, Fair Work and IR matters across the organisation.
Your day‐to‐day may include:
Delivering timely and accurate advice on HR, Fair Work and IR matters
Drafting employment contracts and managing onboarding documentation
Maintaining accurate and up‐to‐date employment records and HR systems
Managing and maintaining organisational document control systems
Ensuring documents are accurately named, version‐controlled, filed and securely stored




Monitoring document expiry dates and coordinating timely updates and renewals
Maintaining controlled copies of HR policies, procedures, forms and templates
Ensuring staff have access to current and approved documentation
Leading the Employee Rewards & Recognition programme
Managing off‐boarding processes and collating exit data
Reviewing and drafting HR and WHS policies to ensure compliance
Supporting probation and performance reviews
Creating and updating Position Descriptions
Coordinating inductions for new staff across locations
Facilitating EAP access and promoting staff wellbeing
Contributing to organisational projects and strategic initiatives
What you'll bring
We're seeking someone with:
At least 4 years' experience in a generalist HR role
Experience in document control, records management or compliance administration
HR qualifications or tertiary studies (highly regarded)
NDIS Worker Screening Clearance and NDIS Orientation Module
Strong attention to detail and excellent written communication skills
Strong organisational and document management skills
The ability to multitask, prioritise competing demands and manage your own time effectively
A cooperative and professional attitude
A genuine desire to support employees and contribute to a positive workplace
What you'll get




Work in a remote‐first setting, giving you the autonomy to do your best work while delivering meaningful outcomes
Be trusted to own your work, make decisions, and have a real impact from day one
Access cutting‐edge AI tools and technology that help you move faster, think bigger, and amplify your expertise
Surround yourself with ambitious, high‐performing teammates who will challenge, support and inspire you to do the best work of your career
Own ESOP (Employee Share Options) in one of the world's fastest‐growing technology companies, so you can share in the value you help create
Enjoy a comprehensive advantages package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth
Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September ****
Privacy and AI Notices
We're AI‐first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgement and the final hiring decision sits with our team.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.
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