Guest Services Supervisor

Terrara House is a historic 17-acre private estate on the NSW South Coast, just moments from Berry and Jervis Bay, offering exclusive-use weddings and weekend celebrations. With beautifully manicured grounds, timeless heritage charm, on-site accommodation and multiple event spaces, every celebration at Terrara is designed to feel effortless, personal and unforgettable.

We are looking for a warm, reliable and hands-on Guest Services ''Assistant'' to join our weekend events team.

Permanent Part time, Full time option for the right candidate

About the Role

You will play a key part in creating a seamless and welcoming experience for our guests, while supporting our managers and event planners across busy wedding weekends.

Your responsibilities will include, but are not limited to:
Taking ownership of venue presentation, ensuring Terrara House always looks immaculate and guest-ready
Setting up and packing down events, including furniture, décor, signage and event spaces
Welcoming and tending to guests throughout wedding days and weekend celebrations




Being on hand to support managers and event planners during events
Assisting with guest requests, directions and general venue support
Helping maintain a calm, polished and skilled atmosphere across the estate
Supporting the smooth running of weddings, stays and various event celebrations

What We're Looking For
A friendly, proactive and presentation-focused approach
Confidence working with guests, couples, families and event suppliers
Reliability, initiative and a robust eye for detail
Availability to work weekends and event days
A positive team attitude and willingness to help wherever needed

Previous hospitality, events, wedding or customer service experience is desirable — though attitude and reliability matter most.

Why Join Us

You'll be part of a close-knit team delivering some of the South Coast's most memorable weddings and events, in a truly special estate setting.

How to Apply

To apply, please send your resume and a short note telling us why you would be a great fit for Terrara House.

📌 Guests Services Supervisor Terara
🏢 Terrara House
📍 Terara