Business Improvement Analyst
Are you looking for your next career opportunity in Business Improvement?
We are currently seeking an experienced Business Improvement Analyst to join our team. This is a full-time, permanent opportunity based in our Head Office, reporting to the Manager Business Improvement.
Bring your expertise in business improvement processes and your drive to identify and deliver meaningful improvement opportunities. Apply your skills in developing dashboards and reporting that enable the measurement and management of business performance. Embrace the opportunity to join Resthaven in improving the lives of older people while contributing to the growth of our organisation.
If you feel you have the skills, experience, and passion for this role, we would like to hear from you!
What we offer
Resthaven offers a supportive, richly diverse and inclusive community where everyone's uniqueness is valued. As part of the Resthaven team you will have access to:
A competitive salary and working conditions
Salary packaging to increase your take-home pay, plus other discounts via our salary packaging provider
Four free physiotherapy or remedial massage treatments per financial year
Access to a career development fund to continue your learning
An Employee Assistance Program (EAP) with support for you and your family
A flexible and supportive team environment
About the role
Develop organisational reports and dashboards and identify key metrics to monitor business performance and track the outcomes of improvement initiatives
Conduct analysis and review of organisational and benchmark data, both within Resthaven and across the sector, to identify opportunities for improvement
Support the development of a comprehensive business improvement program, including the preparation of business cases and planning
Implement business improvement opportunities, including improvements to business systems, working closely with ICT to determine and deliver optimal system-based solutions
Contribute to the planning and management of projects,



identifying interdependencies and impacts, and complete post-implementation reviews
Support continuous improvement, value analysis and the elimination of unnecessary complexity to deliver a seamless, person-centred experience for older people
Contribute to the implementation of the business intelligence platform alongside ICT
Essential requirements
A willingness to work collaboratively to facilitate and support business change
Ability to communicate effectively with stakeholders at all levels of the organisation
Ability to interrogate, analyse and use data
Experience in the use of data and process modelling tools (such as Power BI, Visio, or similar)
Exposure to large-scale data extraction, manipulation and analysis, the formulation of insights, and fact-led identification of improvement opportunities
Proven creative and effective problem-solving ability
Experience with the development, implementation and management of performance metric dashboards
Demonstrated skills in systems thinking related to work practices and monitoring systems
Demonstrated ability to work autonomously - both independently and collaboratively - showing initiative and working productively
Strong organisational and time management skills
Excellent verbal and written communication skills
Availability and flexibility to meet the demands of the role
Proficient in the use of computer systems and the Microsoft Office suite
Desirable
Service improvement or analytical experience from a similar role within the aged care industry
Knowledge of the Aged Care Quality Standards
Experience in working with teams to review and refine work procedures and processes
Experience in facilitating and supporting business change and influencing others across the business
Initiative in project prioritisation and programming
A qualification in Lean Six Sigma, preferably Green Belt or higher
Resthaven is an equal opportunity employer and welcomes applications from people of all backgrounds.
For enquiries, please contact Kelli Witt, Senior Recruitment Business Partner - ******
#J-*****-Ljbffr

📌 Business Improvement Analyst (Adelaide)
🏢 Resthaven
📍 Adelaide