Eacham Medical Centre is seeking a friendly and organised Medical Receptionist to join our team in Malanda, QLD. This is a casual position that offers flexibility whilst playing a vital role in delivering excellent patient care and ensuring the smooth operation of our medical practice. As a Medical Receptionist, you will be the first point of contact for our patients, creating a welcoming environment and managing the administrative functions that keep our centre running efficiently.
What you'll be doing
Greeting patients upon arrival and ensuring they feel welcomed in a warm and professional manner
Managing appointment scheduling and maintaining an accurate appointment diary across multiple practitioners
Processing patient registrations and updating patient records with relevant information
Handling telephone enquiries professionally and directing calls to appropriate staff members
Processing patient payments and managing basic financial transactions at reception
Maintaining confidentiality and adhering to privacy legislation in all patient interactions
Preparing consultation rooms and ensuring they are stocked with necessary supplies
Filing and organising patient documentation in accordance with medical practice standards
Supporting administrative staff with general office duties as needed
Communicating effectively with medical staff regarding patient arrivals and appointment changes
What we're looking for
Previous experience working in a medical reception or healthcare administration environment
Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff




Robust organisational and time management abilities to handle multiple tasks efficiently
Proficiency with medical practice management software and general computer systems
A caring and compassionate approach to patient interaction
Ability to maintain patient confidentiality and understand privacy legislation
Attention to detail when managing patient records and appointment schedules
A professional demeanour and ability to work well within a team environment
Flexibility and willingness to adapt to the casual nature of the role
What we offer
At Eacham Medical Centre, we value our team members and are committed to creating a supportive workplace. We offer casual employment with flexible scheduling that accommodates your personal circumstances. You will be part of a collaborative healthcare team that prioritises patient care and maintains a professional, welcoming environment. We provide on-the-job training and support to help you succeed in your role, and opportunities to develop your skills within the medical administration field.
About us
Eacham Medical Centre is a dedicated medical practice serving the Malanda community and surrounding areas. We are committed to providing high-quality healthcare and comprehensive medical services to our patients. Our practice values professionalism, compassion, and excellence in patient care. We strive to create a welcoming environment where patients feel supported and cared for, and where our team members are valued for their contributions to our mission.
If you are a friendly, organised individual with a passion for supporting patients and healthcare teams, we would like to hear from you.
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📌 Medical Receptionist (Queensland)
🏢 Eacham Medical Centre
📍 Queensland