At Water Corporation, we pride ourselves on being more than just a workplace.
Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.Curious about how a property's first-ever water account and bill come to life?
Wondering what goes into calculating your property rates?
Join the Creation and Process Services team—where it all begins!
About the role:We're the team behind the scenes, ensuring every new property in Western Australia receives its first Water Corporation account and bill with precision and care.
Our work starts with investigating Western Australian Planning Commission approved subdivision and strata plans, applying water, sewerage, and drainage availabilities using our corporate mapping system, to accurately create the correct service charges for each account.
We collaborate closely with Landgate to obtain Gross Rental Values, enabling us to finalise account creation and issue ongoing bills.
We also maintain and update our records based on property changes advised by Shires and other authorities, ensuring billing remains accurate and up to date.
We're a collaborative, high-performing team that thrives on continuous learning, innovation, and finding smarter ways to work.Who are we?
When you join Water Corporation, you play an important role for the people of WA.
Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.
If you're driven to make a meaningful contribution,



you've come to the right place.Real benefits that matterReal flexibility with options to work from home up to 2 days per week, 9-day fortnight, flexible work hours.Two well-being days each year to do whatever you need to do to feel goodAccess to long service leave pro rata after 3 years of serviceTake advantage of our co-contribution superannuation scheme.
Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leaveAboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.What you can expect with this role:Engaging with a range of stakeholders including government agencies and local councilsSupporting process improvements and contributing to more efficient ways of workingCreating and maintaining customer accounts with accuracy and attention to detailInvestigating property changes and ensuring records are kept up to dateWorking within a supportive team that values collaboration and continuous learningYour skills and experienceFor this role,



we are looking for great talent with:Strong relationship-building and communication skillsA proactive approach to achieving goals and taking ownership of tasksHigh attention to detail and a focus on accuracyProblem-solving skills with the ability to deliver practical outcomesA willingness to learn and adapt to new systems and processesSound like a match?
Apply todayIf you are interested in the above prospect, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close on 19 November **** We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace: Diversity and inclusion are more than words.
They guide us on building a thriving workforce that reflects the diversity of our customers and our community.We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at ****** or ************.To read our diversity and inclusion statement, please visit our website

📌 Creation & Process Services - Support Officer (Western Australia)
🏢 Water
📍 Western Australia