Renaissance Dermatology Pty Ltd – Doncaster VICRenaissance Dermatology Pty Ltd is seeking a friendly Medical Receptionist to join our team in Doncaster on a casual basis, with a planned transition to permanent part time employment within 3–6 months by mutual agreement.
Based in Doncaster, VIC ****, this role is fundamental to the smooth operation of our dermatology practice.
As a Medical Receptionist, you will be the first point of contact for our patients, providing exceptional customer service whilst managing administrative tasks that are essential to our clinic's daily operations.
This position offers flexibility whilst contributing meaningfully to the healthcare experience we deliver to our patients.What you'll be doingWelcoming patients and providing warm, professional customer service, and directing calls to appropriate staff membersAnswering and managing incoming phone calls and patient enquiriesManaging patient appointments and scheduling, including booking, confirming and rescheduling consultationsProcessing patient payments and Medicare claimsManaging referrals and ensuring required documentation is in placeSending appointment confirmations and remindersMaintaining accurate patient information and records in compliance with privacy legislationLiaising with doctors, nurses and other members of the clinical teamManaging day-to-day reception and administrative dutiesFollowing practice policies, procedures and booking guidelinesProcessing patient registrations and maintaining accurate medical recordsSupporting the 2IC/Practice Manager and wider team with administrative tasks as requiredWhat we're looking forExperienced in medical reception or healthcare administrationWarm, approachable and genuinely patient-focusedHighly organised with excellent attention to detail with the ability to prioritise multiple tasksConfident communicating with patients both in person and over the phoneProfessional,
reliable and well presented with a professional demeanourComfortable working in a fast-paced environment while maintaining accuracyAble to prioritise tasks and remain calm under pressureA strong team player who is willing to support colleaguesAbility to maintain confidentiality and handle sensitive patient information appropriatelyAble to maintain a high level of confidentiality and professionalismFlexibility to work as a casual team member with varying shift patternsProficiency in using microsoft office and Zedmed (PREFERRED)What we offerWe offer a casual position that provides flexibility around your schedule, making it ideal if you're seeking work that adapts to your lifestyle.
You will be part of a professional healthcare team in a well-established dermatology practice.
The role provides an opportunity to develop your skills in medical administration within a supportive clinical environment.
Working at Renaissance Dermatology allows you to gain valuable experience in the healthcare sector and contribute to positive patient outcomes.About usRenaissance Dermatology Pty Ltd is a boutique dermatology practice located in Doncaster, serving the local community with specialised skin care and dermatological treatments.
Our practice is committed to delivering high-quality, patient-centred care in a professional and welcoming environment.
We pride ourselves on our team's dedication to excellence and our focus on providing the best possible experience for every patient who walks through our doors.Apply nowIf this sounds like you and you're an experienced Medical Receptionist looking for a flexible casual opportunity with the potential to transition to part-time, we'd love to hear from you.Apply through SEEK now and submit your resume along with a brief cover letter outlining your relevant experience.Be careful - Don't provide your bank or credit card details when applying for jobs.
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