Reporting to the Village Manager, the Sales Coordinator's primary role is to oversee the journey of incoming residents' first tour to their eventual arrival as Balmoral residents.
The Sales Coordinator will be involved in the marketing and promotion of the village and will assist the administration team and residents with the day-to-day operation of Balmoral.
In addition, the Sales Coordinator will act as 2IC to the Village Manager and will stand in during periods of leave.Key responsibilitiesConducting sales tours with prospective residents and following up on enquiriesPreparing sales brochure packs and a bi-annual newsletter for prospective residentsMaintaining prospective resident and depositor databasesInvolvement with the marketing and promotion of the villageGuiding incoming residents through their arrival process including selections for unit finishes and resident variationsAssessing the refurbishments necessary for newly vacated units and liaising with contractors to manage a smooth refurbishment processFacilitating incoming residents' contract signing and legislative checksAssisting staff and supporting residents with day-to-day duties and requests as requiredAs the Village Manager's 2IC, working closely with the Village Manager and assisting with outgoing residents and their representatives.
Providing leave relief for Village Manager.About youFriendly, helpful and positive personality with a passion for dealing with members of an over 55s communityConsultative and empathetic approach to workPrevious experience in the Retirement Village or Land Lease Community industries preferred but not essentialSome understanding of legal processes for settlement proceduresFirst aid certification or willing to obtainAbility to communicate with and relate to older peoplePresent well in person and over the phoneHigh attention to detail and ability to prioritise time for appointments and work deadlinesConfident and composed individual who can step into the relief role ensuring a consistent approach to managing the village, residents and staffFull training and support providedWork with a great staff team and a village of happy residentsGreat work / life balance and an additional wellbeing day offAbout usBalmoral Village is a successful, highly regarded privately owned Retirement Village comprising of 214 independent living villa units and apartments.
Located in the eastern Melbourne suburb of Wantirna South, our residents enjoy 20 acres of beautifully landscaped gardens with a central community centre, bowling green and resident amenities.
Balmoral has been offering both a thriving independent village lifestyle and tranquil oasis for residents for 40 years.
With the support of a caring staff team and active owners, residents enjoy a lively and active yet peaceful, safe, secure and friendly community environment.This is an outstanding prospect for someone who is motivated and wants to join a valued team, using your knowledge and experience to develop long-term employment.A position description is available on request, please email ****** if you would like a copy or more information about this position.If you believe this is the role for you, please apply by submitting your resume and a cover letter that addresses the key criteria for this role.Applications will be reviewed as they are received kindly noting that only shortlisted candidates will be contacted.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Senior Sales Coordinator & 2Ic To Village Manager (Melbourne)
🏢 InText
📍 Melbourne