Eyecare Plus Mermaid Beach is seeking a dedicated Optical Dispenser/Assistant to join our team in a part time or casual capacity.
Based in Mermaid Beach, QLD, this role offers a fantastic opportunity to work in the optical healthcare sector, supporting our customers with their vision care needs.
You will play a crucial part in delivering exceptional customer service whilst assisting with the dispensing of optical products and supporting our optometrists and dispensing opticians.
This position is ideal for someone who is passionate about eye care and committed to helping patients achieve their best vision.What you'll be doingAssisting qualified dispensing opticians and optometrists in the fitting and dispensing of spectacles and contact lensesWelcoming customers, answering enquiries, and providing information about optical products and servicesMaintaining accurate customer records and processing orders using optical dispensing softwarePerforming administrative duties including appointment scheduling, billing, and stock managementCleaning, adjusting, and maintaining optical frames and lenses to ensure quality standardsSupporting the maintenance of a clean, organised, and professional dispensary environmentAssisting with basic eye care education and helping customers understand their prescriptionsContributing to the overall smooth operation of the practice and supporting team members as requiredWhat we're looking forPrevious experience in an optical environment, dispensary,
or healthcare setting is highly desirableStrong customer service skills with a friendly and professional demeanourExcellent communication abilities and the capacity to build rapport with diverse customersAttention to detail and accuracy when handling optical prescriptions and patient recordsBasic computer literacy and familiarity with practice management systems (training provided)Ability to work efficiently in a fast-paced environment and manage multiple tasksReliability and a commitment to maintaining high standards of professionalismCurrent or willingness to obtain relevant optical qualifications or certifications is advantageousA genuine interest in eye care and patient wellbeingWhat we offerAt Eyecare Plus Mermaid Beach, we value our team members and provide a supportive working environment where you can develop your skills and knowledge in optical healthcare.
We offer flexibility to support your work-life balance and provide on-the-job training to help you grow within the role.
You will have the opportunity to work alongside experienced optical professionals in a modern practice, gaining valuable experience in the optical industry.
We believe in fostering a welcoming team culture where your contributions are recognised and appreciated.About usEyecare Plus Mermaid Beach is a leading optical practice dedicated to providing comprehensive eye care services and high-quality optical products to our local community.
We are committed to delivering exceptional customer experiences, supporting patients in maintaining and improving their vision health.
Our practice combines professional expertise with a patient-centred approach, ensuring that every individual receives personalised care tailored to their unique optical needs.
We pride ourselves on our knowledgeable team, modern facilities, and commitment to excellence in optical healthcare.
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