About the roleReporting to the Branch Manager, this is a hands‐on customer service and sales role focused on delivering an exceptional experience at every interaction.
Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.As the frontline of our business, you'll be the friendly face to our customers on their sites and at our trade desk, the helpful voice on the phone, and the skilled reply via email — ensuring customers get the right products on time and in full.What you would do in this roleDeliver friendly, responsive customer service while supporting salesPick and pack customer orders accurately and efficientlyDeliver goods safely and reliably to customer sitesKeep customer sites well stocked and organisedComplete regular stock checks, including obsolescence reviews and stock auditsKeep inventory management systems accurate and up to dateTake part in all HSE training and promptly raise any HSE issues you identifyHow can I tell if this is for me?
You put customers first and enjoy working with energy and paceYou have intermediate to advanced Microsoft Suite skills, including Outlook and ExcelYou bring a positive,



optimistic attitude to your workYou show initiative and are happy to pitch in—no job is too big or too smallYou can prioritise and multi-task effectively in a fast-paced environmentYou are confident working autonomously and taking ownership of your tasksYou hold a current driver's licenceYou are comfortable participating in random drug and alcohol testing on siteWhy You'll Love Working With UsNo weekend workenjoy your time off with family and friendsTraining & developmentthrough internal programs, accredited programs, and career pathwaysInclusive culturewhere everyone is welcomePaid volunteer dayeach year to support a cause you care aboutProfit share programearn more when the team succeedsEmployee discountson our products and with major retailers on fuel, movie tickets, and moreOpportunities to work around Australia Looking for a sea/tree change, we have over 160 branches across Australia.Sustainability focushelp us build a better futureWho We AreLawrence & Hanson is Australia's most trusted electrical wholesaler — and we've been powering homes, businesses, and major projects since ****.
With 150+ branches nationwide and the strength of the global Sonepar network behind us, we're all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.Additional informationGet your Weekends back!
Mon - Fri roleExclusive discounts on our products and with major nationwide retailersLaunch your career with a company that backs you, develops you
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📌 Customer Service & Sales - Tighes Hill (Newcastle)
🏢 Lawrence & Hanson
📍 Newcastle