The Practice Manager is a senior business leader responsible for the efficient, compliant and profitable operation of Regional GI, and for guiding the practice through its next phase of growth.
Working closely with the Directors, the Practice Manager will lead and develop the administration team, own the day-to-day operations of the practice, drive business performance and strategic planning, identify and implement new systems and AI tools, build a culture of learning and accountability, ensure clinical governance and compliance obligations are met, and support the recruitment and onboarding of new gastroenterologists.Key responsibilitiesOversee all practice operations, including front-of-house, patient flow, billing, scheduling and patient claimsPrepare and maintain rosters for onsite staff, approve timesheets and manage leave to ensure optimal coverageOversee theatre list management and coordination with partner hospitals and day surgeriesPartner with the Directors to develop and deliver the practice's strategic and business plans, including recruitment of additional gastroenterologists, new services, new rooms and new sitesPrepare, monitor and report on budgets, financial performance, revenue cycle, key performance indicators and practice dashboardsResearch, evaluate and pilot AI and automation tools in consultation with the Directors and clinicians, with a explicit business case, measurable outcomes and a plan for change managementLead, train, manage, review and develop administration staffOversee risk management and governance operations, including incident reporting, complaints and open disclosure processesMaintain compliance with relevant standards and legislation, including privacy and health records obligations,



WHS, infection control and Medicare billing requirementsLead the practical onboarding of new gastroenterologists, including rooms, systems, credentialing, billing set-up and hospital liaisonAbout youDemonstrated experience in practice, business or operations management, ideally in healthcare, specialist medical or procedural settingsProven leadership of teams, including recruitment, performance management and staff developmentSound business and financial acumen, including budgeting, financial reporting, revenue cycle and supplier negotiationProactive, self-directed approach, with a track record of identifying problems and opportunities and acting on them without needing directionDemonstrated experience improving systems, processes and workflowsProficiency with medical practice software, Microsoft Office and digital systemsExcellent written and verbal communication and interpersonal skills, with the ability to deal with patients, clinicians and stakeholders with empathy and professionalismGenuine curiosity and an active learning mindset, including a willingness to learn about and apply AI and emerging technologies in a practice settingAbout usRegional GI is a growing private gastroenterology and hepatology practice servicing Wagga Wagga and the wider Riverina.
The practice provides specialist consulting, endoscopy and advanced endoscopic resection services across multiple sites, and is expanding its team of gastroenterologists.
We are committed to high-quality, patient-centred care, clinical excellence and continual improvement, and we are looking to embrace modern technology, to deliver better care and a better experience for patients and clinicians.
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📌 Practice Manager (Wagga Wagga)
🏢 REGIONAL GI
📍 Wagga Wagga