Venue Manager | Goldies, The Island Gold CoastSet in the heart of Surfers Paradise and on the doorstep of the famous Surfers Paradise Beach, Island Gold Coast boutique hotel is looking for a Venue Manager to lead Goldies.
Full time position available.
This position's roster includes early mornings, evenings and weekends across a 7 day operation.Goldies changes with the day.
Easy, sunny breakfasts roll into relaxed lunches, then the lights drop, the music lifts and it becomes one of Surfers Paradise's best nights out.
From the first coffee of the morning to the last table at night, Goldies is where locals and visitors come back to, again and again.Hospitality is how we make people feel.
If that's how you think, read on.Service gets the order right.
Hospitality makes a guest feel like they belong.
We want both, from 7am to close.Our mindset is simple: "The answer is yes, what's the question?"The roleReporting to the Outlets Manager and working side by side with the Head Chef, you'll run Goldies as your own business.
You'll lead the front of house team across three very different services and drive results across six areas: People, Product, Customer, Communication, Environment & Safety, and Profit.What you'll doLead the launch of breakfast and build three distinct services that each feel right for the time of dayBe the visible leader on the floor, setting the standard and supporting your team where it countsRecruit ahead of demand, induct properly, train and cross train, and hold regular one on ones and six monthly reviewsWrite fully costed rosters to the weekly sales forecast across a 7 day, all day operation and land labour on budgetManage beverage GP, order to par,



run stocktakes with actual versus theoretical analysis and explain variancesPartner with the kitchen on menu launches, allergen management and keeping the offer freshOwn the guest experience: sequence of service, ambience as the day shifts, ticket times and responding to every review within 24 hoursWork with marketing to grow each daypart through promotions and activationsKeep Goldies compliant with liquor, food safety and WHS requirements, with a compliance folder that is always inspection readySkills and ExperienceExperience running all day trading, ideally including a busy breakfast serviceA track record of controlling labour and cost of sales budgetsConfidence with rostering, POS and stock systemsA leader who develops people, handles conflict fairly and builds a team others want to joinEnergy, composure under pressure and genuine warmth with guestsQualificationsAt least 3 years' experience as a Venue Manager or similar in a premium or high volume venueCurrent Queensland RSACurrent RMLVApproved Manager status (or able to obtain before starting)Highly regardedExperience opening or relaunching a venue or serviceExperience with Human Force and EventProFood Safety Supervisor certificate and First AidHospitality or business qualificationWhat's in it for youReal ownership of a venue in one of the Gold Coast's most exciting hospitality destinationsAn Outlets Manager and General Manager who invest in your development and career progressionA supportive, fun and professional workplaceStaff discounts across all food and beverage outlets in the precinctDiscounted accommodation for you, friends and familyThe Island Hotel is an equal chance employer and encourages people from diverse backgrounds to apply.Check out our website:
#J-*****-Ljbffr

📌 Venue Manager | Goldies, The Island Gold Coast
🏢 Island Gold Coast
📍 Gold Coast