Permanent Full Time | 40 hours per week with monthly ADO
Monday-Friday, 8:30am-5:00pm
$***** - $34 per hour plus salary packaging & super
About the Role
Join the State-wide Equipment Program (SWEP) and help support Victorians living with disability, long-term health conditions, or age-related needs to access essential equipment and modifications.
This rewarding administrative role combines customer service, application processing, and stakeholder liaison to help people maintain their independence, safety, and participation in the community.
Key Responsibilities
Process funding applications to program guidelines
Assess consumer eligibility for subsidies
Liaise with consumers, clinicians and suppliers
Manage phone enquiries and shared inboxes
Maintain accurate records and documentation
Deliver timely and professional customer service
Skills & Experience
Proficient in Microsoft Office Suite
Strong administration and data entry skills
Excellent customer service and communication
Empathetic and solutions-focused approach
NDIS sector knowledge desirable, not essential
To see a copy of the position description
click here.
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Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset.
We are committed to providing a safe and healthy setting for our staff, patients, residents, visitors, volunteers and contractors at all sites.
Flexible work arrangements and purchase leave opportunities
Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
Access to Fitness Passport membership
Staff rewards and recognition programs
Free onsite parking
Hybrid work from home and office rotation after training
Interested?
Click
APPLY
or if you wish to discuss the role prior to applying, contact
Karolina Wilanowska, Team Leader – Safety Link Assist
on
************
for a confidential discussion.




We're actively seeking candidates for this role and will review applications as they are submitted.
Applications will close when the position is filled.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs.
We strive to enhance services and careers, providing quality healthcare to rural and regional communities.
Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Ballarat Region
Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city.
Uniquely located within easy access to Melbourne, Ballarat has some of Australia's most significant heritage buildings and natural landscapes.
To learn more about Ballarat click here -
Visit Ballarat
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.
Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.

📌 Administration Officer (Queensland)
🏢 Grampians Health
📍 Queensland