Founded in ****, POP MART is a leading global pop culture and entertainment company.
With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.
Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY.
As of the first half of ****, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.
HR Business Partner
Sydney CBD | Full-Time | On-Site
About POP MART
Founded in ****, POP MART is a leading global pop culture and entertainment company.
With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.
Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY.
As of the first half of ****, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.
About the Role
We are seeking an experienced and proactive HR Business Partner to support our growing Australia and New Zealand business.
This is a broad HR role combining business partnering, HR operations, employee engagement and office administration.
You will act as one of the trusted HR partners to managers and employees, providing practical advice on day-to-day people matters while taking ownership of HR operations, employee engagement initiatives and business improvement projects.
Working closely with the HR Manager and cross-functional leaders, you'll help create a positive employee experience while ensuring our HR and office operations run efficiently.
You will work closely with managers across our corporate and retail teams, providing support on day-to-day people matters, employee relations matters and employee lifecycle processes.
HR Operations
Manage end-to-end onboarding and offboarding processes through Workday
Prepare employment contracts, letters and HR documentation
Maintain HRIS systems and ensure employee records remain accurate and compliant
Coordinate probation reviews, contract changes and employee lifecycle administration
Support recruitment activities including interview coordination, candidate management and onboarding processes
Prepare HR reports and maintain HR compliance documentation
Identify opportunities to improve HR processes and employee experience




Support employee payroll enquiries and coordinate with payroll providers and internal stakeholders to ensure timely resolution of payroll-related issues
HR Compliance & Reporting
Maintain accurate employee records within Workday and ensure data integrity across HR systems
Prepare HR reports, people metrics and compliance documentation
Support audits and reporting requirements in line with legislative and company requirements
Respond to employee and manager enquiries relating to HR policies, processes and employee data
Partner with internal stakeholders to ensure employee lifecycle changes are accurately recorded
Identify opportunities to improve HR processes, controls and data accuracy
Employee Engagement
Drive employee engagement initiatives and wellbeing programs
Coordinate employee events, celebrations and recognition programs
Support internal communications and company-wide announcements
Coordinate learning and development activities and HR workshops
Assist with implementation of HR initiatives and regional projects
HR Business Partnering
Act as one of the first points of contact for managers and employees on day-to-day HR matters
Provide practical guidance on performance management, attendance, probation, employee relations and workplace issues
Support employee relations matters, including investigations, disciplinary processes and documentation in accordance with company policies and employment legislation
Coach managers on HR policies, best practices and people management
Build strong relationships with stakeholders across Australia and New Zealand
Office Administration & Business Support
Oversee day-to-day office administration and workplace operations
Coordinate office facilities, maintenance and vendor relationships
Manage office assets, supplies and equipment
Support office relocation and workplace improvement projects
Process HR and office-related invoices and maintain administrative records
About You
You'll thrive in this role if you enjoy balancing strategic thinking with hands-on execution.
We are looking for someone who has:
3+ years' experience in a HR Business Partner, HR Generalist, HR Advisor or HR Operations role
Strong understanding of Australian employment practices and employee lifecycle management
Experience supporting managers with employee relations matters, including performance management, probation, workplace issues and policy interpretation
Demonstrated experience handling sensitive people matters with professionalism,



sound judgement and discretion
Experience supporting HR operations, employee lifecycle processes and HR reporting activities
Demonstrated ability to work independently with minimal supervision
Excellent stakeholder management and communication skills
Strong organisational skills with the ability to manage multiple priorities
High attention to detail and ability to maintain confidentiality
A proactive mindset with a willingness to take ownership and continuously improve processes
Experience supporting frontline, workforce-intensive environments such as retail, hospitality, QSR, logistics, healthcare or other multi-site operations is highly regarded
Experience using HRIS platforms, preferably Workday, and Microsoft Office
Formal qualification minimum Certificate IV Human Resource Management
Why Join POP MART?
Join one of the world's fastest-growing global lifestyle brands
Work in a broad and autonomous HR role with exposure to all areas of the employee lifecycle
Be trusted to own projects and influence business outcomes
Collaborate with regional and international teams across APAC
Up-to-date Sydney CBD office at Australia Square
Access to on-site fitness facilities, end-of-trip facilities and excellent public transport connections
Career development opportunities as the business continues to expand
Location
Based in our Sydney CBD office
This role requires you to be on-site, with some flexible working arrangements (4 days in office, 1 day WFH)
How to Apply
If you're excited about joining one of the world's fastest-growing lifestyle brands, we'd love to hear from you.
Along with your resume, please include a brief cover letter addressing the following questions:
Briefly describe an employee relations matter you have managed or supported, and your involvement in the outcome.
What experience do you have supporting frontline or multi-site workforces (e.g. retail, hospitality, logistics, healthcare or similar)?
Please describe a HR initiative, project or process improvement you have supported, and the outcome achieved.
Applications that do not address the above questions may not be considered.
To be eligible for this role, you must be a current resident of Sydney, Australia, with full and unrestricted working rights.
#LI-DANIELW
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,
imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of
any other status or condition protected by applicable federal, state or local law.

📌 Hr Business Partner (New South Wales)
🏢 Pop Mart Oceania Pty
📍 New South Wales