Administration Officer
Your new company
Join acommunity-focused organisation that delivers a wide range of essential servicesto residents and stakeholders.
This is an opportunity to become part of acollaborative team environment where customer service, responsiveness, andcommunity engagement are at the heart of what they do.
Your current role
An experiencedAdministration Officer is required to provide part-time support (3-4 days perweek) within a busy operational team.
This is a variedrole where you'll act as a key point of contact for customer enquiries,coordinate service requests, and support the delivery of timely outcomes forboth internal and external stakeholders.
You'll work closely with variousdepartments to ensure requests are directed appropriately and resolvedefficiently.
Keyresponsibilities include:
Managing and coordinating customer requests and service enquiries
Liaising with internal stakeholders to ensure timely responses
Communicating with residents and customers, including handling sensitive and complex enquiries
Preparing correspondence, letters, and other documentation
Processing purchase orders and maintaining accurate records
Assisting with website content updates and information management
Providing general administrative support across the broader team




What you'll need to succeed
Previous experience in administration, customer service, or coordination roles
Strong customer service skills and experience managing a high volume of enquiries
Excellent written and verbal communication skills
Confidence dealing with challenging conversations in a professional and empathetic manner
Highly organised with strong attention to detail
Ability to manage multiple priorities and meet deadlines
Strong Microsoft Office skills
Experience within local government or a similar service-focused environment will be highly regarded
What you'll get in return
Part-time opportunity with flexibility across 3-4 days per week
Supportive and collaborative team culture
A varied role with a strong mix of customer service and administrative responsibilities
Opportunity to make a meaningful impact within the local community
Immediate start available
Potential for ongoing employment for the right candidate
What you need to do now
If you'reinterested in this role, click 'Apply Now' to submit your resume or contactKatie Croft at Hays for a confidential discussion.
Applications willbe reviewed as received, so early applications are encouraged.
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📌 Administration Officer (Perth)
🏢 Hays
📍 Perth