We are seeking a Property Management Coordinator who combines deep industry expertise with a modern, tech-forward mindset.
This role is the administrative engine of our Victorian portfolio, requiring a professional who doesn't just manage tasks but actively seeks smarter ways to complete them.The ideal candidate will have hands-on expertise in PropertyMe and PropertyTree, a firm grasp of Victorian tenancy laws, and a resourceful, AI-powered approach to problem-solving.RequirementsJob ResponsibilitiesLease & Tenancy AdministrationLease Management: Coordinate Lease Renewal Projects and prepare Residential Tenancy Agreements in compliance with Victorian regulations.Smart Communication: Draft Rent Increase Notices and tenant correspondence using AI-assisted writing tools to ensure a professional, consistent, and "human-first" brand voice.Database Integrity: Maintain exact records in PropertyMe/PropertyTree, using resourcefulness to resolve data discrepancies independently.Maintenance & Compliance CoordinationProactive Maintenance: Triage maintenance requests and dispatch Work Orders to tradespeople.Resourceful Coordination: Use initiative to follow up with contractors, source competitive quotes, and ensure repairs are completed within Victorian legislative timelines.Safety Compliance: Monitor and schedule mandatory Victorian safety checks (Gas, Electrical, and Smoke Alarms) to ensure 100% portfolio compliance.Inspection SupportInspection Scheduling: Manage routine inspection calendars,



ensuring all legal notices are served correctly under the Residential Tenancies Act (VIC).
Qualifications & Technical SkillsIndustry Experience: 2-3 years in Australian Property Management (Victorian portfolio experience is a major plus).
Software Mastery: Proven experience with PropertyMe and PropertyTree.
* Ability to leverage Generative AI (e.g., ChatGPT, Claude) to draft high-quality correspondence and process improvements.Familiarity with AI-driven property tools (e.g., automated invoice capture, maintenance triage bots) is highly desirable.Communication: Exceptional English skills with the ability to blend automated efficiency with a warm, empathetic tone.Key Attributes: The "Can-Do" DifferenceResourceful Problem-Solver: You don't wait for a solution to be handed to you.
You are a "Google Ninja" who can research Victorian VCAT rulings or tech workarounds independently.
"Can-Do"
Attitude: You approach challenges with a positive, solutions-oriented mindset.
No task is too small, and no process is "perfect" - you are always looking for ways to optimize.Agile Learner: You stay ahead of industry trends and are eager to adopt new AI tools that make the team more efficient.Highly Organized: You can manage the fast-paced nature of Victorian property management with minimal supervision.RequirementsReliable high-speed internet and a professional work-from-home setup.Ability to work Victorian (AEST/AEDT) business hours.
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📌 Receptionist | Property Management Virtual Assistant (Victoria)
🏢 C9 Teams
📍 Victoria