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We are looking for a talented Parts Interpreter to join our team in Carole Park, QLD.
In this role, you will assist customers, technicians, and other parts personnel in securing needed parts and supplies.
You will be responsible for managing the parts and supplies that come in and out of a workshop or warehouse.
On a typical day, the job is to make sure the right parts are in stock, stored properly and ready when technicians or customers need them.
In this role, you will make an impact in the following ways:
Act as the first contact for customers, addressing their needs and issues promptly
Parts interpretation and the provision of required parts
Processing and receiving orders and quotes in a timely manner
Advise on part suitability and talk customers through the best solution for the job
Carries out customer parts counter duties including receiving parts calls, greeting, and assisting walk-in customers, completing and processing paperwork and handling check, and credit card transactions
Organise and manage daily freight delivery
Work closely with office and service departments
Accountability of all parts correctly counted in and out of the Lae branch
Carry out quarterly & annual parts count
To be successful in this role you will need the following:
Parts interpreter experience in an Automotive or similar industry
Customer service and effective communication
Engine knowledge is an advantage
Ability to learn new software and processes
High attention to detail with the ability to prioritise and troubleshot complex tasks
Forklift ticket would be highly desirable
Valid car drivers license is required
Compensation and Benefits
Full Time, 38hrs per week
Competitive hourly rate
Overtime as required - Penalty rates paid for all work above 38 hours
Safety equipment / PPE provided
Uniforms provided
Comprehensive Cummins product training provided
Income Protection continuance insurance
Discounts with select private health insurance,



PC software/hardware and a range of vehicles
Annual remuneration review
Participation in an annual variable compensation (bonus) program
A range of personal and professional benefits
Onsite parking
Employee Assistance Program available to employees
Paid Parental leave (Conditions apply)
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Our culture believes in POWERING YOUR POTENTIAL.
We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.
That's what #LifeAtCummins is all about.
Job LogisticsOrganization Cummins Inc.Role Category On-site with FlexibilityJob Type OfficeReqIDRelocation Package Yes100% On-Site No
The Parts Interpreter's primary role is to generate parts sales to internal and external customers whilst maintaining good customer relationships.
Additionally, the role involves responding to customer enquiries and assisting the customer to enable a positive and successful outcome to be achieved.
Key Tasks
Attending to internal & external enquiries, and either by way of counter sales, email or via phone enquiries.
Exceptional Customer Service
Inventory Control,



including scheduling and executing regular stock takes on both the main warehouse along with the Field Service Technicians vans.
Packing and shipping of orders
General warehousing duties
Replenishment of Field Service Technicians van stock
Provide quotes to the Service Department to assist with customer repair quotes
Building an effective and positive relationship with all customers.
What you'll need to succeed
3+ years Previous Spare Parts experience is highly regarded
Forklift Industry experience an advantage
Good mechanical skills
Forklift License preferred not essential
Baseplan software experience preferredSelf-motivation and ability to work autonomously
Ability to work to strict deadlines
You will have excellent oral and written communication skills, and a proficiency with time management
Willingness to learn and adapt in a fast paced environment
What you'll get in return
You will have the opportunity to work with a growing nationally recognized employer in its industry which boasts good staff culture, and support network.
The right candidate will have the opportunity to progress within this company.
Training is offered to the right candidate.
About us
When you join Fork Force Australia, you're not just joining one of Australia's leading forklift providers!
You're joining a rapidly growing business with the most innovative sales model in the industry.
Great... but what does that mean for YOU?
Well...this means we sell a lot of forklifts, which means that we can offer YOU outstanding job security and opportunities for career development.
Our success is a result of our team- we already have a fantastic team, but we want to continue to grow it, and that is where you come in!
We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.
The ideal candidate is detail-oriented, comfortable researching information, and committed to providing skilled customer service.
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📌 Automotive Parts Interpreter — Trade & Mining Support (Brisbane)
🏢 NAPA Auto Parts
📍 Brisbane