Job Description
Ready for your next opportunity?
Bring your strategic and storytelling communications support for business strategy to Busways' Pymble Head Office as a Communications Officer!
What You'll Be Doing:
Lead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiatives
Manage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channels
Plan, create and oversee a 12-month content and social media calendar across digital, print, and internal platforms
Provide high-level communications advice, research industry trends, and identify emerging opportunities
Collaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budget
Build strong internal and external relationships while championing Busways' values, brand standards, and culture
What You'll Bring:
Tertiary qualifications in communications, public relations or a related field, with 4+ years' experience in a similar role
A solid understanding of public transport operations, customer behaviour, service reliability and the regulatory environment affecting bus networks
Proven expertise in media relations, issues management, social media strategy, and content calendar management
Solid strategic communications capability with demonstrated experience delivering high-impact campaigns




The ability to respond quickly and calmly to urgent operational or safety incidents, working alongside operations, depot teams, and leadership to provide accurate, timely updates
A strong understanding of the political and community landscape affecting public transport, with an ability to navigate government priorities, community expectations, and contractual obligations
Exceptional writing skills across a wide range of formats including digital, media, thought leadership and marketing content
Highly organised with the ability to manage multiple priorities, meet deadlines, and maintain exceptional attention to detail
Strong stakeholder engagement skills, advanced computer literacy, and the legal right to work in Australia with a current driver's licence
What We Offer You:
Fitness Passport – discounted access to multiple fitness facilities
Office Lunch Club – discounted meals
Free staff shuttle from the Central Coast and Blacktown depots
Employee Assistance Program for you and your family
Career progression opportunities and full training
Free secure on-site parking
Employee referral bonuses & tax‐effective salary packaging options
Busways is an Equal Opportunity Employer.
We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
#J-*****-Ljbffr

📌 Global Social Media Leader | Ai-Powered Brand Storytelling (Sydney)
🏢 Mitti by SafetyCulture
📍 Sydney