Understand operational environments? Know how to build trust and give practical HR advice?
This is an prospect to bring that experience to a business where people, safety and reliable operations go hand in hand.
Sugar Terminals Limited (STL) owns and operates six bulk commodity terminals along the Queensland coast, from Cairns to Bundaberg. Supporting growers, millers and exporters, STL plays a vital role in connecting Australia’s sugar industry with global markets.
As STL embeds its new insourced operating model, this newly created role offers the opportunity to help shape the people practices, systems and culture that support its operations.

The opportunity
Reporting to the People & Culture Manager, you’ll work closely with operational and corporate leaders, providing practical advice and hands-on support across the employee lifecycle.
You’ll build relationships across the business, understand their challenges, and help leaders navigate everyday people matters with confidence.

Your role will include:

- Supporting leaders with employee relations, industrial relations and performance matters.
- Coordinating recruitment and helping build capability through learning and development.
- Developing practical HR policies, frameworks and processes that support consistent decisions.
- Contributing to HRIS implementation and improvements to the way HR services are delivered.
- Keeping employee records, reporting and day-to-day HR administration accurate and current.

There’s scope to contribute ideas, take ownership and see your work put into practice.

What you’ll bring
You’re a capable HR generalist who enjoys working close to operations. You build credibility by listening, offering sound advice and following through.




Experience in heavy industry or another high-risk sector is highly desirable, particularly where you’ve supported blue-collar workforces. You understand the importance of safety, clear communication and people practices that work on site as well as on paper.
You’ll also bring:

- Broad generalist HR experience across recruitment, performance and employee relations.
- The confidence and judgement to support leaders through sensitive conversations.
- Strong relationship skills and an approachable, practical communication style.
- The ability to balance advisory work with coordination, administration and competing priorities.
- An interest in improving systems and processes, alongside a willingness to roll up your sleeves.

Relevant qualifications in Human Resources, Business or a related discipline will be well regarded.

Why STL?
Join a supportive, collaborative team in a business that provides an essential service to regional Queensland and the broader sugar industry.
You’ll work closely with the People & Culture Manager, gain exposure across corporate and terminal operations, and help shape a developing People & Culture function.
Hybrid working arrangements are available, with Brisbane the preferred base. Townsville- or Mackay-based candidates will also be considered. Regional Queensland travel is required to build relationships and support teams across STL’s terminals.

To apply, please send your latest resume and cover letter in Word format to Onten Strategic Recruitment.
Any questions, please contact Michelle Gray or Sarah Armstrong on +61 7 3519 5810.

Onten is again excited to partner exclusively with Sugar Terminals Limited (STL). All third-party and unsolicited resumes will be forwarded to Onten for an independent assessment.

📌 People and Culture Business Partner (Brisbane)
🏢 Onten
📍 Brisbane