07 Nov
|
Bolton Clarke
|
Sydney
07 Nov
Bolton Clarke
Sydney
Bolton Clarke is seeking an IS Service Desk Team Leader to guide first‑level support across the organisation. You will lead staffing, monitor call volumes, ensure SLA compliance, and manage critical incidents while driving improvements in incident logging and knowledge management.
The ideal candidate holds a IT degree and ITIL or incident-management experience, plus solid communication, planning and coaching skills to coordinate across sites and deliver outstanding service quality.
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📌 IT Service Desk Team Lead — SLA (Sydney)
🏢 Bolton Clarke
📍 Sydney