Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award‑winning infinity pool, a state‑of‑the‑art fitness centre overlooking the skyline, an exclusive top‑floor Executive Lounge and our renowned luxury spa.

At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.

Inspiration, Recognition & Reward

As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred‑rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.

Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a culinary leader within a culture that celebrates excellence, individuality and ambition.

Job Description

Bonjour! At Sofitel Spa, every treatment is an opportunity to inspire, rejuvenate, and create unforgettable moments for our guests. As part of our dedicated team as the Spa Therapist, you’ll bring your passion for wellness, professionalism, and creativity to every interaction, ensuring each guest leaves feeling truly cared for and revitalised.

- Perform a wide range of treatments, including facials, body therapies, aromatherapy and deep tissue massages, and other signature Spa offerings, always ensuring each guest feels nurtured and rejuvenated.




- Collaborate seamlessly with fellow therapists, practitioners, receptionists, and hotel colleagues to create a peaceful and welcoming atmosphere for every guest.
- Maintain the highest standards of personal, guest, and colleague safety at all times.
- Establish genuine rapport with guests, creating personalised experiences that foster loyalty and lasting relationships.
- Continuously expand your understanding of treatments, wellness journeys, and promotions to provide informed and tailored recommendations.

Qualifications

You are a passionate and dedicated wellness qualified who brings both expertise and elegance to every guest interaction.

Holding a Diploma-level qualification in a relevant field, you have experience within a luxury spa or wellness environment, where delivering exceptional and memorable guest experiences is second nature.

With a genuine love for wellness, you take pride in the finer details, ensuring each treatment is delivered with care, precision, and a personalised touch. Your warm and engaging nature allows you to connect effortlessly with guests, while your collaborative approach fosters a positive and supportive team environment.

Impeccably presented at all times, you embody poise and sophistication, proudly representing the Sofitel brand with grace and professionalism.

Flexible and reliable, you are available to work at least one weekend day and adapt to a rotating roster, including weekends and public holidays. And, you hold full Australian working rights, allowing you to work without restriction.





Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

If you are passionate about hospitality and take pride in delivering elevated service, we would love to hear from you!

Additional Information

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.

Our Commitment to Diversity & Inclusion

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state‑of‑the‑art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender‑diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well‑being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

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