Employment Type:Permanent Full Time
Position Classification:Health Manager Level 1
Remuneration:Commencing from $91,326 per annum
Hours Per Week:38
Location:Wyong Hospital
Requisition ID:REQ700459
Applications Close:Sunday, 15 November 2026 at 11:59pm

Do you thrive in a leadership role where your contribution makes a real difference to patient experiences and healthcare service delivery? At Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we are looking for an experienced and motivated Manager, Outpatient Clinics to lead our outpatient administration teams and support the delivery of high-quality, patient-centred services at Wyong Hospital.

About the Opportunity

As the Manager, Outpatient Clinics, you will be responsible for the day-to-day operations of the Outpatient Clinics and Administration Officer teams at Wyong Hospital. Your leadership will be vital in ensuring efficient service delivery, positive patient and visitor experiences, and a supportive, high-performing team environment.

This position plays a key role in driving continuous improvement, managing operational priorities, and ensuring our administrative services adapt to the changing needs of patients and the organisation. Working collaboratively with clinical leaders, staff, and key stakeholders, you will help deliver effective and efficient outpatient services.

In this role you will:

- Lead and manage outpatient administration teams, including staff supervision, performance development, training, education, and workforce planning.
- Oversee daily clinic operations,



ensuring administrative workflows, resources, and service delivery processes are efficient, responsive, and aligned with organisational objectives.
- Identify opportunities for quality improvement and lead the implementation of policies, procedures, and change initiatives to enhance service delivery.
- Build and maintain effective relationships with clinical teams, managers, staff, and internal and external stakeholders to resolve issues and support operational priorities.
- Manage competing priorities, respond to urgent requests, and ensure accurate reporting, effective communication, and timely completion of key tasks.
- Promote a positive, inclusive, and collaborative workplace culture that supports excellent customer service and continuous improvement.

For more information about this role, please view the Position Description.

About You

- Tertiary qualifications in business management or a related field, or extensive experience in senior administrative service delivery roles.
- Proven leadership and management skills, including experience in staff development, workforce planning, resource allocation, and rostering.
- Advanced knowledge of Microsoft Office applications and information management systems,



with demonstrated skills in document preparation, report writing, and financial and activity reporting.
- Experience in problem-solving, quality improvement, and implementing effective change management strategies.
- Solid communication, interpersonal, negotiation, and consultation skills, with the ability to build effective relationships and manage stakeholder expectations.
- Demonstrated ability to manage conflict professionally, work autonomously, exercise sound judgement, and prioritise competing demands in a fast-paced environment.
- A commitment to teamwork, continuous improvement, and delivering high-quality administrative services that support positive patient experiences.
- A strong commitment to CCLHD's goals and strategies, with behaviours that align with the NSW Health Code of Conduct and CORE Values.

If you are a proactive and collaborative leader who is passionate about supporting healthcare teams and improving the patient experience, we encourage you to apply and make a meaningful contribution to outpatient services at Wyong Hospital.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

- Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
- Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
- Health & Wellbeing: Stay active with discounted gym memberships

📌 CCLHD - Manager, Outpatient Clinics - Wyong (Central Coast)
🏢 NSW Health
📍 Central Coast