About the Role

We’re looking for an experienced, confident and hospitality-driven Senior Floor Staff member to join the team at Circa.

This is a hands-on role for someone who takes pride in delivering exceptional customer service, leads by example and understands what it takes to create a welcoming, seamless dining experience.

The ideal candidate will have a minimum of 5 years’ experience in the hospitality industry, strong floor management skills and the ability to thrive in a busy café environment.

Key Responsibilities

- Deliver warm, attentive and professional customer service.
- Oversee daily floor operations and ensure smooth service.
- Manage table allocations and customer enquiries.
- Maintain high standards of presentation, cleanliness and organisation.
- Communicate effectively with kitchen and management teams.
- Handle customer feedback and resolve issues professionally.




- Ensure service standards are consistently maintained.

About You

- Minimum 5 years’ experience in hospitality.
- Strong communication, organisation and leadership skills.
- A genuine passion for hospitality and customer service.
- Ability to remain calm and efficient in a fast-paced environment.
- A positive, qualified attitude and strong attention to detail.
- Available to work weekends as part of a 5-day roster.

What We Offer

- A full-time position with consistent hours.
- A supportive and experienced team.
- The opportunity to take ownership of the floor and grow within the business.

If you’re passionate about hospitality, take pride in leading a team and love creating memorable customer experiences, we’d love to hear from you.

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📌 Senior Floor Staff (Parramatta)
🏢 CIRCA ESPRESSO
📍 Parramatta