Key responsibilities

Greeting clients and their pets with warmth and confidence

Answering phones and managing appointments, admissions and discharges

Processing payments and clearly explaining quotes and invoices

Supporting vets and nurses to keep the hospital running smoothly

Offering compassion and support to clients during emotional moments

Handling general admin and client enquiries

About you

Previous reception experience is essential

Veterinary experience is highly regarded

Friendly, empathetic and genuinely love animals

Strong communication skills, both in person and over the phone

Able to multitask and stay calm in a fast-paced environment

A true team player with a positive, can-do attitude

Reliable and confident using computers and practice software

About us





Family Vets Western Sydney is a young, energetic team who genuinely look out for one another. Our culture is accepting, inclusive and supportive. We are a dynamic Blacktown hospital with a contemporary, well-equipped facility.

A supportive, inclusive and friendly young team

Benefits

- 4-day work week with a rostered weekday off
- Award wage
- Ongoing professional development and career growth
- Staff discounts on pet care and products
- A modern, well-equipped hospital
- Meaningful work that makes a real difference

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📌 Veterinary Receptionist (Blacktown)
🏢 One Vet
📍 Blacktown