07 Nov
|
AUS KCI Medical Australia
|
Perth
07 Nov
AUS KCI Medical Australia
Perth
About Solventum
At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/
Job Description
Clinical Support Specialist, Wound Care
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
Location
Perth, Western Australia
Position Overview
The Clinical Support Specialist, Wound Care, is responsible for providing clinical expertise, education and product support to healthcare professionals across Western Australia. Working closely with the Territory Manager and the broader Sales, Marketing and Medical Affairs teams, this role supports the adoption and effective use of Solventum's wound care portfolio through evidence-based education,
clinical engagement and the development of strong customer relationships. The successful candidate will act as a trusted clinical partner to nurses, surgeons and other healthcare professionals, translating clinical evidence into practical applications that support best practice, improve patient care and contribute to business growth.
Scope and Responsibilities
Clinical Education and Support
- Represent Solventum as a subject matter expert in Wound Care, delivering clinical education, product application training and evidence-based presentations to healthcare professionals across hospitals and health services throughout WA.
- Deliver product demonstrations, hospital in-service programs, clinical workshops and educational sessions tailored to customer needs.
- Provide clinical guidance and product support to healthcare professionals, supporting appropriate product selection, application and use in accordance with approved indications, instructions for use and company policies.
- Develop and deliver tailored education programs using globally approved materials, adapting content to meet local customer requirements and clinical priorities.
- Maintain a strong understanding of Solventum's wound care portfolio, relevant clinical evidence,
competitor offerings and emerging developments in wound management.
Customer Engagement and Relationship Management
- Build and maintain trusted relationships with key clinical stakeholders, including nurses, wound care specialists, surgeons, educators and other healthcare decision-makers.
- Develop a network of clinical advocates, product champions and key opinion leaders to support clinical engagement and appropriate product adoption.
- Partner with Marketing and Medical Affairs to support key opinion leader engagement, clinical education initiatives and the delivery of relevant scientific information.
- Participate in industry conferences, skilled associations, educational events and clinical forums to strengthen Solventum's presence and maintain an understanding of evolving clinical needs.
- Identify customer education needs and provide responsive clinical support to strengthen customer confidence, satisfaction and engagement.
Commercial Partnership and Business Growth
- Partner closely with the Territory Manager to execute territory plans, support account strategies and achieve agreed business objectives.
- Participate in joint customer visits, clinical presentations and account engagements to strengthen relationships, demonstrate clinical value and support product adoption.
- Identify opportunities to expand the use of Solventum's wound care portfolio within existing accounts and support the introduction of products into new accounts.
- Contribute to the retention and growth of existing business thro
📌 Clinical Specialist (Perth)
🏢 AUS KCI Medical Australia
📍 Perth