Reporting to the Team Leader, Diagnostics & QC, you will:
- Diagnose and assess mechanical and quartz watches
- Perform battery replacements, water resistance tests and minor repairs
- Identify service requirements and evaluate watch condition
- Conduct quality control checks to meet brand standards
- Record diagnostics, repairs and workflow updates in SAP
- Provide technical support to customer service teams
- Assist customers with while-you-wait services
- Maintain workshop tools, equipment and housekeeping standards
- Support continuous improvement and workshop excellence initiatives
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📌 Diagnostics & Quick Services Technician (Melbourne)
🏢 The Swatch Group Australia
📍 Melbourne
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