07 Nov
|
Holiday Inn
|
Perth
Join our team at Holiday Inn Perth City Centre – where work meets joy
At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests—whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.
This is a unique opportunity to lead the operation of our recently renovated and relaunched restaurant and bar, while also overseeing the hotel's Room Service offering.
Join us and help bring Ivy & Jack's next chapter to life.
Restaurant & Bar Manager (Full Time)
Ivy & Jack is our vibrant, all‑day dining venue serving hotel guests, city locals, and corporate clients using our conference spaces. Open from breakfast through dinner, seven days a week, it’s a dynamic environment where no two days are the same.
As part of a globally recognised hotel brand, you will play a key leadership role in shaping the guest experience, building a high‑performing team, and establishing Ivy & Jack as one of Perth's most welcoming dining destinations. Offering a relaxed, family‑friendly atmosphere with a strong focus on service and hospitality, this is an outstanding opportunity for a passionate hospitality professional looking to make their mark.
What you will do:
- Manage day‑to‑day operations of the restaurant/bar & room service teams, including preparing and overseeing department rosters.
- Ensure the Hotel’s key metrics are met and exceeded through engagement initiatives to drive revenue, meet hotels guest love targets, improve efficiency, and guest satisfaction.
- Training, mentoring and motivating colleagues to deliver exceptional service and uphold brand standards.
- Collaborate with other departments to enhance the overall guest experience.
- Supporting your team with recruitment and onboarding.
- Working closely with the finance team to set, monitor, and realign your departmental budgets, including managing payroll costs.
- Ensure all hotel safety protocols, responsible service and HACCP requirements are adhered to.
- Resolving guest complaints in a prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction.
The ideal candidate will have:
- Experience as a Restaurant & Bar Manager (2+ years)
- Strong leadership and communication skills.
- The ability to manage conflicting deadlines and priorities.
- Be able to analyse data and implement strategies to drive results and improve efficiency.
- Excellent customer service skills and a passion for exceeding guest expectations.
We are looking for someone who has:
- Availability across a 7‑day rotating roster (mornings, evenings, weekends, public holidays)
- Legal right to work in Australia
- A current Approved Managers Certification
- A current Responsible Service of Alcohol (RSA) and Food Safety Certificate
- National police clearance (within 6 months)
Why join us?
At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work‑life balance and supports your personal and professional growth.
- Competitive salary package
- Employee Perks & Wellbeing –
- Paid birthday leave to celebrate your special day.
- Enhanced Parentalleave options to support your growing family.
- Proactive Health Days to keep you feeling your best.
- Workplace Support – A friendly and supportive team with managers who provide ongoing training and development.
- Growth opportunities – Access to our lifelong development program and career milestone celebrations as you grow within IHG.
- Hotel Perks
- On shift Duty Meal
- Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwi
📌 Restaurant & Bar Manager - Full Time - Holiday Inn Perth City Centre
🏢 Holiday Inn
📍 Perth