Domestic Violence After Hours Practitioner | Domestic Violence Refuge |Chermside Employment Term: Casual

Location:
Chermside Remuneration: $58.38 per hour + Super + NFP Packaging

Make a meaningful difference with UnitingCare At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As a Domestic Violence After Hours Practitioner you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together Your part in our UnitingCare team

We are looking for someone who is passionate about making a positive impact, especially for women and children in our Domestic and Family Violence Refuges. In this role, you will provide after-hours support to help keep everyone protected and well, respond to crises, conduct intakes, assess risk, and help keep the refuge running smoothly.

Key responsibilities

Assessing immediate safety during domestic violence crises. Completing refuge intakes and risk assessments. Developing safety plans with residents. Offering emotional and practical support. Managing after-hours calls and liaising with agencies like Queensland Police and Child Safety. Documenting case notes and responding to emergencies. Working independently while communicating with on-call leadership.

This is a 24 hour on call service, with a physical onsite 4-hour shift (4-8pm weeknights, 9am-1pm weekends) in addition to the on-call component. We need someone who stays calm under pressure, makes confident decisions,



and cares deeply about helping others with a trauma-informed approach. You must be available for evening, weekend, and public holiday shifts.

GENDER REQUIREMENT Due to the nature of service delivery, female representation is required. This is a genuine occupational requirement under Section 31 of the Anti-Discrimination Act 1997 (Qld).

For further information, contact Debbie Bruford on 0413 122 361.

What makes a difference for us?

Understanding of Domestic and Family Violence, including coercive control. Confidence in making independent decisions in crisis situations. Skills in risk assessment, safety planning, and crisis intervention. Strong written communication and documentation abilities. Capacity to build respectful relationships with women and children while maintaining boundaries. Organisational skills to prioritise competing demands. Proficiency in electronic client management systems and Microsoft Office. Commitment to continuous learning and collaboration within a team.

A relevant tertiary qualification (or progress towards one) in Human Services, Social Work, Psychology, Behavioural Science, or a related discipline, or equivalent experience. A current Queensland Driver Licence. A current Blue Card (Working with Children Check) or the ability to obtain one. Reliable internet access for on-call work.



Availability to work evenings and weekends, as well as participate in an on-call roster.

What makes a difference for you?

Flexible work arrangements to support work-life balance NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunitiesto challenge yourself, grow and make a meaningful difference A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family.

The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital

📌 Domestic Violence After Hours Practitioner (Brisbane)
🏢 Family and Disability Services
📍 Brisbane