07 Nov
|
Australian Financial Complaints Authority
|
Sydney
07 Nov
Australian Financial Complaints Authority
Sydney
Australian Financial Complaints Authority (AFCA) is expanding the Australian Scams Ombudsman team in Sydney. The Senior Dispute Resolution Specialist (SDRS) handles complex scam complaints, guiding strategy, negotiations and decision-ready briefs.
You will mentor colleagues, support trauma-informed engagement, and ensure fair outcomes across regulated entities. Role commences late January 2027 with three days a week in modern AFCA offices and versatile work options.
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📌 Senior Dispute Resolution Specialist: Complex Scams (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney