07 Nov
|
King IT
|
Maroochydore
07 Nov
King IT
Maroochydore
Multi-Site Manager -Sunshine Coast (Retail Tech)
QLD / NSW | Multi-store leadership | Base + profit share/bonus | Real autonomy
The kind of leader we’re hiring
you’re the rare mix of closer + coach + operator.
You can sell. You can manage salespeople. And you’ve already proven you can run (or help run) a multi-site business where systems matter — think multi-site franchisee, area manager, multi-location retail/service, or a structured sales network.
You’re also an entrepreneur at heart: prepared to roll up your sleeves, jump into store when needed, and still make smart commercial decisions that scale.
About King IT
King IT is a premium retail technology business with 15 stores across QLD/NSW and 500,000+ happy customers. We’re building richer, safer, more tech-savvy communities — one real conversation at a time.
We’re different because we control the full machine:
- High-margin services + products
- Proven sales and marketing model
- Private label range
- Our own in-house ERP
- Strong standards for stock, workflow, customer care, and team performance
We don’t do corporate fluff. We do real talk, real outcomes, real growth.
About the role
As a Multi-Site Manager, you’ll lead multiple stores and store leaders to drive:
- Sales performance and margin
- Coaching cadence and accountability
- Consistent ROYAL customer experience
- Operational discipline through systems
- Local community presence and brand trust
This is not a “clipboard and KPI” role. It’s hands-on leadership with real autonomy — you’ll be in stores, building capability,
lifting standards, and scaling what works.
What you’ll be accountable for
1) Build a sales engine across sites
- Set expectations, rhythms, and targets that people actually follow
- Coach managers and sales teams to lift conversion, attachment, and margin
- Audit sales behaviours (not just numbers) and fix the root cause
2) Develop leaders, not passengers
- Turn store leaders into business operators
- Run consistent 1:1s, coaching plans, and performance conversations
- Recruit, onboard, and shape a strong bench for growth
3) Run “the business within the business”
- Make smart commercial calls (labour, stock, local marketing, standards)
- Use data and systems to drive repeatable execution
- Protect brand consistency while still letting great leaders lead
4) Own the customer experience
- Ensure every site delivers the ROYAL experience
- Keep service standards tight, clean expectations, and strong trust
What success looks like (first 90 days)
- You’ve built robust trust with store leaders and quickly lifted coaching quality
- Sales behaviours are tighter (not just the dashboards)
- Underperformance has a plan, and high performers feel seen and pushed
- Stores feel more consistent, more profitable, and more “King IT”
What we’re looking for (must-have)
- Demonstrated experience leading multiple sites (or equivalent multi-location leadership)
- Strong ability to sell and to coach/manage salespeople
- Commercial acumen: you understand margin, labour, and how to scale performance
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📌 Multi-Site Manager (Maroochydore)
🏢 King IT
📍 Maroochydore