Manager | Full Time

Support Office

4/15 Lamington St, New Farm QLD 4005, Australia

Job Summary

Burger Urge is looking for a hands‑on, people‑loving Venue Manager to lead our crew. If you’re a natural leader who thrives in the buzz of service and loves building a team that’s all about good vibes and next‑level hospitality, we want to meet you.

Key selling points

Lead a venue in a rapid‑growing, creative Australian brand

Clear pathways for career growth as we keep expanding

Stable employment with a strong, established brand

Staff discounts at all Burger Urge locations

Visa candidates welcome, with sponsorship potential after probation

About Burger Urge

For over 18 years, Burger Urge has been serving premium burgers made with quality local ingredients and recipes that are equal parts classic and cutting‑edge. We’re more than a burger chain. Our vision is to blend food, art, music, fashion and culture into one lifestyle brand, and we care about our people, animals, planet and the experiences we create.

The Role

As Venue Manager, you’ll be the heartbeat of our venue. You’ll lead from the front, keep service running smoothly and build a crew that delivers an exceptional guest experience every shift.

What you’ll do

Run the day‑to‑day operations, including rosters, stock and service

Build, train and inspire your crew to be rockstars at every shift

Keep the venue looking sharp and operating smoothly

Create an outstanding guest experience every time





Drive sales and meet targets with smart, creative strategies

Bring positivity, energy, and problem‑solving to every day

Take part in ongoing training and development

Why join Burger Urge?

Staff discounts on food and merchandise at all Burger Urge locations

Clear career growth and promotion pathways

Job security with a strong, growing brand

A creative, supportive, and inclusive hospitality team

Visa sponsorship potential after probation

What We’re Looking For

3+ years’ experience in hospitality or restaurant management

A natural leader who motivates and inspires their crew

Excellent communication and people skills

Energy, hustle, and a hands‑on, “let’s do this” attitude

Strong organisational skills and the ability to handle the heat, literally and figuratively

Availability

We’re seeking a manager who can work:

Day and evening shifts, including peak service periods

Weekends and public holidays as required

Flexible hours to suit the needs of the venue

Mandatory Requirements

Valid Australian working rights, or eligibility for visa sponsorship after probation

Ability to provide proof of identity and work eligibility documentation

Food Safety Certificate (or willingness to obtain)

Screening Questions

- Do you have customer service experience?
- How many years experience do you have?
- Do you have a Responsible Service of Alcohol (RSA)?

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