Senior Dispute Resolution Specialist: Complex Scams (Sydney)

Senior Dispute Resolution Specialist: Complex Scams (Sydney)

07 Nov
|
Australian Financial Complaints Authority
|
Sydney

07 Nov

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority (AFCA) is expanding the Australian Scams Ombudsman team in Sydney. The Senior Dispute Resolution Specialist (SDRS) handles complex scam complaints, guiding strategy, negotiations and decision-ready briefs.

You will mentor colleagues, support trauma-informed engagement, and ensure fair outcomes across regulated entities. Role commences late January 2027 with three days a week in up-to-date AFCA offices and flexible work options.

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📌 Senior Dispute Resolution Specialist: Complex Scams (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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