Balance Healthcare is seeking a friendly and reliable Casual Medical Receptionist to join our Blackheath team.

As the first point of contact for patients, you’ll provide a warm, professional welcome and help keep our practice running smoothly. This role combines patient service with appointment management and day-to-day administration.

Key responsibilities

- Welcome patients and manage check-ins and check-outs
- Schedule and confirm appointments across multiple practitioners
- Answer telephone enquiries and direct calls appropriately
- Process patient payments and cash/card transactions accurately
- Maintain accurate patient records and protect patient confidentiality
- Assist with filing, data entry and correspondence
- Support colleagues with general reception duties
- Keep the reception area organised and welcoming

What we’re looking for





- Previous experience in medical reception or healthcare administration
- Confidence using practice management software and general computer systems
- Excellent customer service and communication skills
- Robust organisational skills and the ability to manage competing priorities
- A professional, courteous and patient-focused approach
- Ability to work independently and collaboratively
- Understanding of patient confidentiality and privacy obligations
- Reliability and flexibility to cover casual shifts
- A Certificate III in Medical Administration or a similar qualification would be highly regarded.

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📌 Casual Medical Receptionist (Blackheath)
🏢 Balance! Healthcare
📍 Blackheath