ASI Solutions is seeking a Managed Service Desk Engineer to provide timely first-line support across Microsoft 365, Windows, and network issues for multiple clients. You will own the ticket from initial contact to final closure, delivering explicit communication and strong customer satisfaction.
Join a practical, outcomes-led team with ISO-aligned processes and a culture that values continuous learning, certifications, and knowledge sharing.
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📌 First-Line IT Support Engineer — MSP Service Desk (Newcastle)
🏢 ASI Solutions
📍 Newcastle
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