Clinical Care Coordinator

Critical Care Registered Nurse (CCRN) | Full-Time

Intensive Care At Home

- Wollert & Bendigo, VIC • $72–$108 per hour

Lead two complex, high-acuity ICU-at-home programs and make a profound difference in your clients’ lives every day.

Who We Are

Intensive Care At Home (ICAH) is Australia’s only third-party accredited specialist home nursing provider for ventilator-dependent adults and children. Accredited to ISO 9001:2015 and certified by the NDIS Quality and Safety Commission — audited by BSI Group with zero non-conformances — we deliver ICU-level care in the home with a team of 150+ Critical Care Registered Nurses across Victoria, NSW, ACT, Queensland, South Australia, Tasmania and Western Australia.

The Prospect

This is a rare full time Clinical Care Coordinator opportunity leading two separate high-acuity ICU-at-home programs across Victoria:

1

Wollert, Melbourne VIC

Young male client with spinal cord injury requiring 24/7 ICU-level nursing care at home due to full ventilator and tracheostomy dependency.

2

Kennington, Bendigo VIC

Male client with traumatic brain injury requiring 24/7 ICU-level nursing care at home. The program is supported and overseen by an ICU consultant.

Across both programs, you will carry approximately 20 coordinator hours per program (combined full-time load), working alongside a co-coordinator on each. You will be the clinical anchor for your team — the person who sets the standard, keeps the program running, and ensures every nurse working on these programs is supported, skilled, and accountable.

Key Responsibilities

1. Medical Reviews & Appointment Management

• Plan, schedule and coordinate all medical reviews, specialist appointments and allied health visits for both clients

• Ensure continuity of care through proactive planning and seamless communication with treating teams

2. Team Communication & Leadership





• Lead and model ICAH’s nursing values — setting the professional standard for every nurse on your programs

• Drive clear, consistent communication across all staff via communication books, on-site face-to-face, Slack, and VisiCase

• Facilitate shadow/supernumerary shifts and conduct regular staff meetings

• Maintain a comprehensive calendar of duties for each program to ensure every goal of care is reached and sustained

3. Clinical Record Keeping

• Maintain accurate, up-to-date records via ICAH’s centralised data management system

• Submit updated documentation to the relevant funding body on a weekly basis

• Utilise standardised client care checklists and the staff education channel in Slack

4. Equipment & Supplies Management

• Oversee medical equipment testing, maintenance and servicing schedules across both programs

• Manage centralised equipment lists, stores lists and contact lists for each site

5. Staff Training, Onboarding & Competency

• Lead onboarding and familiarisation of new nursing staff to each client’s program

• Formulate and maintain annual clinical competencies aligned to each client’s specific care needs

• Submit a full competency list to the CCC by May each year to ensure safe, compliant care

Essential Requirements

• Minimum 4 years’ Critical Care nursing experience (ICU/CCU/HDU)

• Post-graduate critical care certificate or equivalent qualification

• Current AHPRA registration — Division 1 Registered Nurse

• Current ALS/BLS certification

• Valid NDIS Worker Screening Check





• Valid Working With Children Check

• Current National Police Record Check

• Valid Australian driver’s licence

Who You Are

• A natural clinical leader who leads by example and earns genuine respect from your team

• A strong patient and family advocate with real passion for critical care nursing in the community

• Highly self-aware with the emotional intelligence to “read the room” and adapt your approach

• An excellent communicator — non-confrontational, clear, and effective across clinical and non-clinical audiences

• Experienced in managing challenging and dynamic environments, including de-escalation of tense situations

• Proven ability to manage KPIs and hold yourself and your team accountable

• Comfortable working autonomously and collaboratively — including alongside a co-coordinator on each program

• Experienced in building and maintaining rapport with complex clients, families and external stakeholders

What We Offer

✓ Competitive hourly rates: $72–$120 per hour for casual staff

✓ Full-time guaranteed hours

✓ Roster provided 4 weeks in advance

✓ 24/7 clinical support from ICAH leadership

✓ Dedicated CCC training and mentoring program

✓ Online educational opportunities and CPD

✓ Autonomous, purpose-driven work environment

✓ Work for Australia’s only accredited ICU-at-home provider

How to Apply

If you are a Critical Care Registered Nurse ready to step into a senior leadership role and make a profound, lasting difference in the lives of two highly complex clients and their families — we want to hear from you.

Apply via SEEK, or email your CV to ***********@intensivecareathome.com

? www.intensivecareathome.com

PO Box 204, Elwood VIC 3184

Intensive Care At Home

- ISO 9001:2015 Certified
- NDIS Quality and Safety Commission Accredited
- BSI Group Audited — Zero

Non-Conformances

📌 Clinical care coordinator(CCRN) wanted for Home Care (Wollert)
🏢 Intensive Care At Home
📍 Wollert