Job Description
/n Introduction/n /n /n Sanctuary Cove Marina is looking for a self-motivated and energetic person to join its team. If you have a passion for the water, love a challenge and have a personality for great customer service we would like to hear from you. The Dockmaster role is responsible for providing a high standard of customer service to marina users, as well as ensuring the marina setting is kept safe, clean and tidy. /n Working closely with the General Manager and Marina Operations Officer,
key responsibilities
for the Dockmaster include: /n /n
- Ensuring the delivery of exceptional service to marina members and customers in collaboration with the General Manager, Marina Manager, and Dockhands. /n
- Assigning casual marina berths, monitoring marina area, and overseeing marina movements at both Sanctuary Cove and Coomera Waters Marinas /n
- Assisting customers, at their berth, with docking and undocking procedures. /n
- Assisting with fuelling, pumping out waste enquiries, and other vessel services. /n
- Liaising with security for any after-hours activity, such as vessels arriving outside of office hours. /n
- Ensuring the safety and security of docked vessels, especially during weather events. /n
- Assisting with the day-to-day supervision of the Casual Dockhands. /n
- Assisting with special events including the Sanctuary Cove International Boat Show. /n /n Other reasonable duties as required. /n YOUR BACKGROUND /n /n
- 2+ years’ experience in dockhand,
dockmaster or similar roles within the marine industry /n
- Strong understanding of standard marina operations /n
- Demonstrated experience assisting customers in a busy marina /n
- Experience in general maintenance in a marina environment an advantage /n
- Sound knowledge of health and safety standards /n
- Computer literate with the ability to learn and use a range of programs /n
- Certificate in marina operations or related field desirable /n
- Valid Boat Licence required /n
- Ability to swim /n /n PERKS /n
We offer
a highly supportive and fun work environment, plus the opportunity for professional growth through our extensive hospitality operations. Benefits include: /n /n
- Competitive remuneration and a fun work environment. /n
- Generous wine and dining discounts. /n
- Great company Perks and onsite parking. /n
- Hotel and Dining Discounts. /n
- Lifestyle Platform with 400+ retailer discounts Salary Sacrificing/Financial Education and benefits. /n
- Career Progression/Mulpha Academy/Study Assistance. /n
- Wellbeing Hub/Healthcare Discounts/Employee Assistance Program. /n
- Opportunity for work experience in other company operations and events such as Sydney International Boat Show or the Sanctuary Cove Boat Show. /n /n Own Transport will be required due to the location of Sanctuary Cove /n ABOUT THE SANCTUARY COVE MARINA /n APPLICATIONS /n If you believe this position matches your skills and experience, please apply online today /n /n /n /n