CareSuper Pty Ltd is seeking a Service Designer to lead end-to-end design of member journeys within the Member Experience division. You will create journey maps, blueprints and experience maps, translating insights into future-state services that scale across digital, assisted and back-office channels. You will apply human-centred design, facilitate workshops, and partner with squads and Risk & Compliance to implement designs that improve member experiences while remaining compliant and scalable.
📌 Hybrid Service Designer (Melbourne)
🏢 CareSuper
📍 Melbourne
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