Victims of Crime Commissioner is seeking a Senior Complaints and Investigations Officer in Melbourne to lead reviews of complaints under the Victims' Charter and support victims seeking redress. The role demands guiding a team through sensitive, trauma-informed investigations and producing explicit plans, reports and correspondence for agencies and the Commissioner.
You will collaborate with multiple stakeholders, manage workloads, and drive improvements in complaint handling.
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📌 Senior Victims' Rights Investigations Lead (Melbourne)
🏢 Victims-of-Crime-Commissio
📍 Melbourne
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