The University of Tasmania acknowledges the palawa/pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present

- Be the first point of contact for international students at the Australian Maritime College (AMC).
- Coordinate student engagement, onboarding, and support initiatives that foster belonging and success.
- Fixed-term contract (2 years), full-time opportunity based at the AMC Newnham Campus, Launceston.

About The Opportunity

The Australian Maritime College (AMC) is one of the world's leading maritime education and research institutions, attracting students from across the globe to study in Tasmania. As our international student community continues to grow, we're looking for someone who is passionate about supporting students and helping them make the most of their university experience.

As the International Student Support and Engagement Officer, you'll be a key point of connection for international students throughout their journey at AMC. You'll provide guidance and support, help students navigate university processes and services, and create opportunities for them to engage with campus life and the broader community.

Working closely with colleagues across Student Academic Success, Wellbeing, Advising, and AMC's academic and skilled teams, you'll play an important role in fostering a welcoming and inclusive student experience. You'll help students feel connected, supported,



and set up for success while contributing to initiatives that strengthen student engagement, retention, and satisfaction.

This is a rewarding opportunity for someone who enjoys building relationships, working with people from diverse cultural backgrounds, and making a meaningful difference in students' lives.

What You'll Do

- Provide a welcoming first point of contact for international students at AMC.
- Support student onboarding, orientation, enrolment processes, and administrative activities.
- Assist students to access academic, wellbeing, advising, and support services across the University.
- Develop positive relationships with students and help create an inclusive and supportive campus environment.
- Coordinate and deliver engagement activities that encourage participation, connection, and belonging.
- Liaise with academic staff, professional teams, and external stakeholders to support student success.
- Maintain accurate records and contribute to reporting and data collection activities.
- Support initiatives that improve student satisfaction, retention, and overall experience.




- Contribute to continuous improvement of student support processes and services while ensuring compliance with University and regulatory requirements.

What We're Looking For

We're looking for someone who enjoys working with people and is genuinely motivated by helping international students succeed.

You Will Bring

- Experience providing student support, administration, customer service, or related services in a complex environment.
- Strong interpersonal and communication skills, with the ability to build rapport with people from diverse cultural and linguistic backgrounds.
- Proven ability to build relationships and collaborate with a broad range of stakeholders.
- Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
- Sound judgement and the ability to manage sensitive or confidential matters appropriately.
- Experience coordinating events, programs, or engagement activities.
- Confidence using enterprise systems and maintaining accurate records.
- A commitment to delivering high-quality, student‑centred services.
- Experience supporting international students will be highly regarded.
- Relevant qualifications and/or an equivalent combination of experience and expertise.

What’s on Offer?

As we look toward 2050, we remain committed to fostering excellence, collaboration and innovation while creating opportunities for our people to make a meaningful impact through teaching and research.

You'll be joining a supportive team that is passionate about student success and creatin

📌 International Student Support and Engagement Officer (Launceston)
🏢 University of Tasmania
📍 Launceston