Palm Healthcare is seeking highly motivated and skilled Senior Medical Receptionists to join our team in Greenway, Holt, Coombs, Phillip. This is a casual role, offering flexible work opportunities. We are open to Part time offers as well.

As the first point of contact for our patients, you will play a crucial part in ensuring a positive and professional experience.

What you'll be doing

Greet and welcome patients in a friendly and efficient manner

Schedule and manage patient appointments, including booking, rescheduling and cancellations

Collect and process patient information, including registration forms and insurance details

Manage incoming phone calls and direct enquiries to the appropriate team members

Maintain accurate and up-to-date patient records in our practice management system

Assist with general administrative duties, such as filing, photocopying and ordering supplies

Ensure the reception area is well-presented and organised at all times

What we're looking for

Previous experience as a Medical Receptionist or similar customer service role

Strong communication and interpersonal skills,



with the ability to interact with patients in a warm and professional manner

Excellent organisational skills and attention to detail

Proficiency in using practice management software and basic computer applications

Flexible and adaptable, with the ability to multitask and prioritise in a fast-paced setting

A friendly, patient-focused attitude and a commitment to providing high-quality customer service

What we offer

- - Competitive hourly rates
- - Ongoing training and development opportunities
- - Flexible work arrangements to support work-life balance
- - Access to our employee assistance program for mental health and wellness support

About us

Palm Healthcare is a dynamic and growing medical practice dedicated to providing exceptional healthcare services to our community. With a strong focus on patient-centred care, we strive to create a welcoming and supportive environment for both our patients and our team.

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📌 Senior Medical Receptionnist (Canberra)
🏢 Palm Healthcare
📍 Canberra